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1. How can I order?
You can order easily using our online platform on website. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive the order summary in your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products.
2. Why should I buy online?
Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Traceability: You will have easy access to all your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
3. What information should I input when ordering?
Our online ordering system will ask for all the important information you should submit as delivery address and Contact Number.
4. What payment methods can I use?
You can use Our Banking channel and cash on delivery also.
5. What should I do if the payment is not accepted?
Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact info@carefussion.com notify us about the problem. We can manage the order manually.
6. What are the delivery charges?
Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements an extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.
7. What are the terms and conditions?
You can see the terms and conditions here link of Terms and Conditions
8. Can I cancel my order?
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@carefussion.com
9. How to contact customer service?
If you have question regarding our online portal (ordering, account questions, technical questions), please contact info@carefussion.com
On pricing and shipping related issues you can contact customer support at info@carefussion.com or WhatsApp 03268020504
10. Can I return a product?
If you want to return a product, please contact info@carefussion.com or WhatsApp 03268020504
11. Security
Our web store is secured with SSL certificate. This means the information you input is encrypted, and it will not be available for third parties.
12. Can I track my order?
We will send you the update of the shipment when the parcel has been sent.
13. Shipping time?
Shipping time will be confirmed on the order confirmation document.
14. Shipping cost?
Shipping costs are dependent on your location and products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.
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